Bacs Bureau Service Features

Completely reliable, secure and efficient payment, collection and cash management solutions...

At Eagle Consulting we understand that each client has different needs which is why we have designed a number of different payment solutions to suit the individual needs of our clients.

Our Payment solutions range from a simple transaction only service through to a fully managed service. We also offer a number of additional services related to Direct Debit and Direct Credit Payments such as: Web Interface and Contingency services.

Key Features of Our Bacs Bureau Services are: 

Transactional

• We will help you complete the application for a SUN and will provide advice throughout the application process
• We will provide you with bespoke branded DDI forms in order to move your customers over to using Direct Debits
• Free support from our team of experts during business hours
• Clear and transparent charges - we charge an initial set up fee plus a transaction charge (There are No Hidden Charges)
• Secure data processing using our state of the art payment infrastructure
• We quality check every file that we receive before it is processed
• We query any abnormalities we don't just simply process the file
• Maintain control of the payment processing as we require you to sign off each file before it is processed
• Support provided for downloading and interpreting reports from Bacs

Fully Managed Service

• We will not only handle the transaction processing but we will also look after the administrative work required to process payments
• We will create a database for each client with up-to-date payment information
• Clients do not need to send through files for processing as we store all the information on our secure servers - saving time and administrative costs for our customers
• We will download and interpret all reports from Bacs and will fully reconcile these reports

Web Interface Service

In order to keep up with the changes in payment processing, many companies have embraced the ability to sign up customers for Direct Debits through their own websites. This requires both technical ability and a detailed knowledge of banking regulations. This can be off putting for a number of companies especially small to medium sized organisations which is why we have used our many years experience and expert technical staff to develop a Web Interface Service. Our Web Interface Service includes designing a page, using your company branding which complies to all regulations and allows you to accept Direct Debit instructions online.

Emergency/Contingency

Many businesses to not invest in Contingency planning until it is too late. Something as simple as spilling coffee on a key board can mean the company payroll does not get processed. Which is why it is essential to have a comprehensive contingency plan in place. We have designed a resilient contingency soltuion that will enable files to be processed no matter what the emergency. Our satellite technology means that even if telecommunications were to go down we would still be able to process data.

For more details of our unique direct debit processing services please call and speak to a memeber of our team on 0800 731 5368 or complete our enquiry form and we will call you straight back!